Harare, Zimbabwe
+263 242 759982
Mon - Fri (0900-1700hrs)
Clientsure Financial Services offers a wide range of tailor-made financial solutions to individuals, and small and medium enterprises to support the growth of their businesses. We continuously review our products to ensure that they remain appropriate for our customers in the various sectors of the economy. The company’s key focus is to provide financial solutions to financially excluded Zimbabweans, with a strong focus on supporting business growth.
Our salary-based loans are designed to help you meet your financial needs with ease. We strive to make the borrowing process as simple and stress-free as possible. Salary-based personal loans are disbursed based on your salary and are a great option if you have a steady income but may not have the collateral required for traditional loans.
Our civil servant loans are designed for government employees and are based on one's salary, with repayments being made directly from the government's Salary Services Bureau.
Our microloans are designed to help individuals in the informal sector grow and succeed by accessing affordable finance. Whether you need funds for your child’s school fees, working capital, expansion of business operations, farming inputs, etc., our Personal Micro Loans have got you covered.
Our SME business loans are designed to help micro, small, and medium-sized businesses grow and thrive. You can use the loans for various purposes, such as financing inventory, purchasing equipment, expanding operations, or hiring new employees. We offer flexible repayment terms and competitive interest rates, making these loans a great option for your business to achieve its growth goals.
Clientsure Financial Services adheres to the following Core Client Protection Principles:
Appropriate product design and delivery
Clientsure Financial Services takes adequate care to design products and delivery channels in such a way that they do not cause clients harm. Client characteristics are taken into account when designing products and delivery channels.
Prevention of over-indebtedness
Clientsure Financial Services takes adequate care in all phases of their credit process to determine that clients can repay without becoming over-indebted. In addition, Clientsure Financial Services has internal systems that support the prevention of over-indebtedness.
Transparency
Clientsure Financial Services communicates clear, sufficient, and timely information in a manner and language clients can understand so that clients can make informed decisions. This includes information on pricing, terms, and conditions of products.
Responsible pricing
Pricing, terms, and conditions are set in a way that balances affordability to borrowing clients and sustainability of the Clientsure Financial Services.
Fair and respectful treatment of clients
As Clientsure Financial Services, we treat our clients fairly and respectfully. We do not discriminate and ensure adequate safeguards to detect and correct corruption as well as aggressive or abusive treatment by their staff and agents, particularly during the loan sales and debt collection processes.
Privacy of client data
The privacy of individual client data should be respected in accordance with the applicable laws of the country. Such data should only be used for the purposes specified at the time the information is collected or as permitted by law, unless otherwise agreed with the client.
Mechanisms for complaint resolution
Clientsure Financial Services has timely and responsive mechanisms for complaints and problem resolution for their clients and we use these mechanisms both to resolve individual problems and to improve their products and services.
Getting a helping hand in difficult times can be one of the most fulfilling experiences that you can have with us. Call today